Privacy Policy

Effective date: March 3, 2024

This Privacy Policy explains how Dexio Group Limited ("Dexio", "we" or "us") collects, uses, and discloses information about you when you access or use our website or other products and services (collectively, the “Services”), contact our customer service team, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy, and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of the Services (such as by sending us a message or request through our "Contact" form, filling out a form, participating in a survey, applying for a job, communicating with us via third-party social media sites, requesting customer support, or otherwise communicating with us. The types of information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Your Choices

Account Information

You may update certain account information you provide to us at any time by emailing us at [email protected]. If you wish to delete your personal information, please email us at [email protected], but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They are used to enable basic features such as page navigation and access to secure areas of the website.

Performance Cookies

These cookies collect information about how visitors use the website, such as which pages they visit most often and whether they receive error messages. This helps us to improve the performance and usability of the website.

Analytics Cookies

These cookies are used to collect information about how visitors use the website, such as which pages they visit and how long they stay on the site. We use this information to analyze user behavior and improve the website.

Google Analytics: Our websites use cookies for Google Analytics. You can learn more about how Google uses the information it collects by visiting https://www.google.com/policies/privacy/partners.

Promotional Communications

You may opt out of receiving promotional emails or text messages from Dexio by following the instructions in those emails or text messages or by emailing us at [email protected]. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.

Questions and Comments

If you have any questions about this Privacy Policy, please email us at [email protected].